Refund policy

RETURN & REFUND POLICY

We want you to be happy with your SAYLO order.

RETURNS

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must be unworn, unused, and in the same condition in which you received it.

To request a return, contact us at saylobrand@gmail.com before sending anything back. We will provide you with further instructions.

Please do not send products back without contacting us first.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible at saylobrand@gmail.com.

Please include your order number and clear photos of the item so we can review the issue and provide an appropriate solution.

EXCHANGES

We currently do not offer direct exchanges.

If you would like a different size or product, please contact us at saylobrand@gmail.com so we can help you with the available options.

EUROPEAN UNION 14-DAY COOLING-OFF PERIOD

If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days of receiving it, without giving a reason, subject to applicable exceptions.

The item must be returned in the same condition in which you received it, unworn and unused.

REFUNDS

Once your return has been received and inspected, we will let you know whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please note that it may take some time for your bank or payment provider to process the refund.

QUESTIONS

For any questions regarding returns or refunds, contact us at:

saylobrand@gmail.com